The Different Features of the Business Telephone System
A very important component of the organization is the business telephone system. When there is no communication, then the businesses are not able to carry out their business activities. Thus, the telephone systems should be perfect enough to be used and should incorporate all of the essential features that are needed by the organizations. This article would discuss the features that must be found in an efficient system.
The first important feature is of the auto attendants. These systems are actually equipped with auto attendant features that let the systems work as a reception for callers. They can take the calls automatically and then direct the caller to enter the right number to be able to reach the extension desired. This can save time for the attendants who are really busy when it comes to taking the calls of callers.
Also, most of the business IP Telephone System comes with call features as well. This would allow more than two conferences to be done at the same time. There are those systems which permit the conference of only two extensions at a time. But, these systems have been manufactured that allow the conference of more than two calls. Many of the systems provide the feature of the internal extension conferences. When you like external conferences, then you must request for it.
In addition, you must know that the systems have automated directories that are integrated in them. Such feature permits the caller to see the extension of an employee. This can be done through entering the first three letters of the person's name. Another great thing is the voice mail feature which allows you to leave a message for an employee who is not able to attend to you at the time. There are some systems which also permit third-party voice mailing options.
You must also know that the call hold features are available in all the business telephone system. Such kind of feature puts the caller on hold if the attendant is really busy when dealing with other people on the calls. This is an automatic type of system.
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